ChainYour current provider can't show you these numbers._
GPS-tracked · Temp-logged every 90 sec · FSMA chain-of-custody · 2-hour delivery window guarantee
The Numbers Don't Negotiate.
Every metric below is pulled from live delivery logs, not a sales deck. Compared against published SLA data from national carriers and independent gig-fleet audits.
On-Temp Delivery Rate
Percentage of drops arriving within ±2°F of manifest temperature
Mean Last-Mile Window
Average time from cold-store departure to confirmed delivery
Chain-of-Custody Compliance
Drops with complete FSMA-compliant temperature log + timestamped POD
Chain vs. Every Alternative.
Side-by-side on the specs that determine spoilage rates, FSMA exposure, and cost per pallet.
| Specification | Chain | National Carrier | Gig-Fleet | In-House |
|---|---|---|---|---|
| Temp logging interval | 90 sec continuous | 15–30 min | None / manual | 5–15 min |
| FSMA chain-of-custody | ||||
| Thermal photo POD | ||||
| GPS track per drop | ||||
| Dedicated cold van (not shared) | ||||
| 2-hr delivery SLA | ||||
| Recall audit export (24 hr) | ||||
| API / webhook integration | ||||
| Avg cost per drop (50-stop route) | $4.20 | $7.80 | $6.40 | $9.10 |
See the full 47-point spec sheet.
Includes cost modeling, temperature excursion liability analysis, and FSMA audit readiness checklist.
“Delivered” Is Not Enough.
A signature on a glass pad proves nothing at an FDA audit. Chain's POD includes a timestamped thermal photo, GPS coordinate, and continuous temp log — every single drop.
FSMA 204 (Food Safety Modernization Act): Effective 2026, high-risk food categories require electronic traceability records at every supply chain hand-off. A signature on glass is not a traceability record. Chain's POD is.
Built for Operators with Zero Tolerance.
Chain serves three categories where a single degree of variance has real financial and regulatory consequences.
Spoilage is a margin problem. We make it a solved problem.
Losing 2–4% of perishable revenue to spoilage and carrier disputes with no data to back claims.
Coastal Provisions (14-store chain, NJ) cut cold-chain write-offs from $340K to $231K in 6 months.
Your NPS lives in the last 38 minutes of the cold chain.
One warm salmon fillet generates a refund request, a 1-star review, and a churn event — all from a 15-minute excursion.
FreshBox (8,000 subs, Chicago metro) dropped temp-related refunds from 4.2% to 0.9% of weekly orders.
Chain-of-custody proof that holds up at an FDA audit table.
FSMA 204 requires electronic traceability at every hand-off. Most distributors can document the cold store. Almost none can document the last mile.
Atlantic Harvest Distributors passed a no-notice FDA inspection in Q4 2025 using Chain's delivery logs as primary traceability records.
The Real Cost of Your Current Carrier.
The line-item rate looks lower until you add spoilage write-offs, FSMA audit prep, and excursion liability. This table shows the full loaded cost.
| Cost Item | Chain | National Carrier | Gig-Fleet | In-House |
|---|---|---|---|---|
| Base cost per drop (50-stop route) | $4.20 | $7.80 | $6.40 | $9.10 |
| Temp excursion liability (per incident) | $0 (contractually covered)Chain absorbs | $800–$4,200 | $1,200–$8,000 | $600–$3,500 |
| FSMA audit prep cost (annual) | $0 (logs auto-generated)Included | $12,000–$40,000 | Non-compliant | $18,000–$55,000 |
| Spoilage write-off rate | 0.3% of perishable GMV | 2.1% avg | 3.8% avg | 1.9% avg |
| Integration / API setup | $0 · 1-day onboardingFree | $5,000–$15,000 | No API | Internal IT cost |
| Recall documentation (on-demand) | <24 hr · includedIncluded | 3–7 business days | Not available | Manual · 5–10 days |
* Fully loaded cost includes base rate, spoilage write-off allocation, FSMA prep amortization, and excursion liability. Source: Chain customer cost audits 2025–2026.
Run Your Route Audit
See your loaded cost vs. Chain in 60 seconds
Enter your monthly drop volume, product category, and primary delivery zone. We'll model your current loaded cost vs. Chain's rate and show you the gap.
Download Full Spec Sheet
47-point comparison · PDF · Business email required